Contact

Got a question about an order, a set, or something you're not sure about? Ask a Yordle — we're a small UK team and we read every message ourselves.

We aim to respond to all enquiries within 1–2 working days.

How long does dispatch take?: Orders are typically processed within 1–2 working days (Monday–Friday, excluding UK bank holidays). Processing can take a little longer around new release launches or high-demand drops.
What's your returns policy?: You can request a return within 14 days of receiving your order. Sealed trading card products must remain factory sealed and unopened — once a seal is broken we're unable to accept a return. See our Refund policy for full details.
Can I get notified about restocks?: Join our email list (in the footer) for restock alerts, new releases and pre-order announcements.
What's the latest on Riftbound: Radiance pre-orders?: Radiance (Set 5) releases 23 October 2026. Read the full guide and sign up for pre-order alerts on our Radiance page.
Do you stock international or non-English Riftbound product?: Some of our range includes international Riftbound product. Check individual product listings for language and edition details, or ask us directly if you're after something specific.
Is your sealed product genuine and untouched?: Yes — every sealed product we sell is factory-sealed and sourced through official distribution. We don't sell opened, resealed or tampered product.

Order Help

Dispatch times, tracking, and changes to an order you've already placed.

Product Questions

Stock, restocks, pre-orders and set-specific queries.

Something Else

Anything else — just send us a message below.